Benefits Your Team Needs
By providing real benefits that impact your service business from start to finish—without being costly or time consuming—ClickWorkforce places your company firmly on the road to continuous success.
- Contact center representatives can offer customers narrow, accurate appointments in real-time
- Dispatchers can work with a realistic schedule—one that takes into consideration travel, breaks, skills, and availability—freeing them up to focus on the special cases that really require their attention
- Field employees feel connected and have access to the critical information needed to provide better service
- Sales reps have instant access to upsell opportunities coming directly from the field
- Managers have operational reports that provide absolute visibility across the business—right at their fingertips
The result is a customer centric, customer focused company.